Privacy Policy

Effective Date: January 1, 2026

Hale and Associates, LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website or interact with our services.

1. What Information We Collect

We may collect the following personal information:

• Full name
• Email address
• Phone number (including mobile number for SMS communications)
• Mailing address
• Appointment details
• Customer support communications
• IP address and browser/device information
• Website usage data through cookies and tracking technologies

2. How We Use Your Information

We use collected data to:

• Schedule and manage appointments
• Provide customer support
• Send project updates
• Send appointment reminders
• Send promotional offers (only if consent is given)
• Improve our website and services
• Comply with legal obligations

3. SMS Opt-In & Consent Details

By submitting a form on our website and checking the consent box, you agree to receive recurring SMS messages from Hale and Associates, LLC regarding appointment reminders, project updates, customer support responses, and promotional offers.

Opt-In Message Disclosure:

By submitting this form and checking the box below, you agree to receive recurring SMS messages from Hale and Associates, LLC regarding Hale and Associates, LLC appointment reminders, project updates, customer support responses, and promotional offers. Message frequency may vary and could be up to 4 messages per month. Message & data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance. View our Privacy Policy and Terms & Conditions.

SMS consent is not shared with third parties for marketing purposes.

4. Cookie & Tracking Practices

We use cookies and similar tracking technologies to improve user experience, analyze website traffic, and optimize marketing efforts. These may include:

• Google Analytics
• Marketing pixels (if applicable)
• Session cookies

You may disable cookies through your browser settings.

5. Data Security & Handling

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet is 100% secure, we take reasonable precautions to safeguard your information.

6. User Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your personal information
• Withdraw SMS consent at any time by replying STOP

To exercise your rights, please contact us at:

Email: [email protected]
Phone: (317) 677-7178

7. Mobile Information Sharing Statement

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing purposes. Mobile information will only be used for the purposes explicitly consented to by the user.

8. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Hale and Associates, LLC
Phone: (317) 677-7178
Email: [email protected]
Website: https://haleandassociates.site/a2p